Holiday Inn National Airport

Holiday Inn National Airport has been honored by InterContinental Hotels Group with their 2009 Quality Excellence Award. The hotel is one of 107 properties selected from the company’s more than 4,300 hotels in recognition of overall quality excellence.

“I am pleased to honor the Holiday Inn National Airport with the Quality Excellence Award,” said Jim Abrahamson, president, the Americas, IHG. “Winners in this category demonstrate the highest standards in product quality, hotel operation and customer satisfaction.”

The hotel, led by General Manager Tom Gates, was recognized for the foundation of hospitality and service excellence they provided in 2009. Asked about the dynamics which distinguished his hotel from his peers, Gates said, “Continued focus on three core fundamentals which include happy professional team members who demonstrate aggressive aggressive friendliness, a clean crisp property where everything works and guests and team members receive all they expect…plus a little bit more, were key factors in the recognition we’ve received.”

The Holiday Inn National Airport is owned and operated by the B.F. Saul Company Hotel Division which is based in Bethesda, Maryland. David Makarsky, Vice President of Operations remarked, “This recognition reflects on the hotel’s success in meeting guest’s needs and achieving our company quality pledge. The hotel team has made us all proud.”

The Quality Excellence Awards were presented during the 2009 IHG Americas Invenstors & Leadership Conference in Washington, D.C., November 11-13, 2009. Gates who accepted the award on behalf of the hotel said, “We are proud of this significant accomplishment and look forward to showcasing our hotel to each of our current and future guests.”